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Suggested Articles in pega KM are not showing up for a routed case
Technical
Application Definition
Case Management
Frameworks
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manoj009
started
Apr '24
Hi Everyone, In pega csr application, whenever we are routing a case to non developer operator, the suggested article that we are added using "Configuration Tools" option through others menu button, a...
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Suggested Articles in pega KM are not showing up for a routed case
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