How can we process the cases in broken queue - OSP Pega Forum

Technical Integration Background Processing
How can we process the cases in broken queue

NNishi
Mar '21
Post #1 Friday, March 5, 2021 4:30 PM

Hi
While running the background processing after max attempts a case is not able to process and moved to broken queue. What happens next? How can we process that case?

Ttejareddyn
Mar '21
Post #2 Sunday, March 7, 2021 8:09 PM

As part of Production Support activity we used to access the Broken Queue and reprocess the items manually

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How can we process the cases in broken queue

Nishi

Hi
While running the background processing after max attempts a case is not able to process and moved to broken queue. What happens next? How can we process that case?

tejareddyn

As part of Production Support activity we used to access the Broken Queue and reprocess the items manually

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